Frequently asked questions

 The gadgets have not been created.

No, once the activity ends it cannot be continued.  This is why it is important to set very large time limits for activities.

Click on the ‘Start’ button on the back office. 

The number of teams that are activated are the ones that appear on the activity. Contact Mooveteam to add more teams to the activity.

The location of a challenge is unique for all the routes. If it changes in a route it will change in all routes. The only values that can be changed route by route in the route settings are the order, visibility and ‘not use’. 

After creating the routes they must be assigned to the teams from the ‘Team’ menu. 

No, everything works as if it was an authorized activity with the only difference that the chameleon will appear frequently with the ‘demo’ notification.

The activity is not correctly authorized and only two iPads can be used as a test in demo mode.

 practical solution is to add a friendly standardized video with an alarm. (copyright KIVICOM).

No, but it is highly recommended. It provides the challenges with more life. 

There are two solutions in addition to having the iPad volume to the maximum: show the transcription of the videos in the ‘introductory text’ boxes or use a Bluetooth speaker (ask Mooveteam for more details).